Real Clients. Real Reviews

Here is a sample of testimonials from clients who have visited balance this year. We have welcomed over 1300 customers since we launched in January 2010 and are delighted that many have become regulars.

I love this place. The receptionists are so sweet and helpful. The massage therapists are wonderful and the whole experience overall is great.

It also has an incredibly nice infra red sauna which is clean, private, bright and my addiction.

If you haven't had a colonic yet, this is place you want to go for it.

- Alexis B, 10.08.11

I had the most lovely facial here with Amanda. I had purchased a Living Social deal that allowed you to choose from either a massage, a colonic, or a facial. I get massages fairly often, so I didn't want to get that. I really considered the colonic, but decided that I wasn't quite ready for that yet either. However, I hadn't had a facial in years, so I scheduled a microdermabrasion facial.

I'm so glad I did! I met briefly with Amanda and she asked me questions about my skin type (oily). I gave her free reign and advised her to do what she thought was best. She has beautiful skin, so I figured she knew what was up.

There were about a million steps to this facial, including washing your face, putting peel stuff on, putting mask stuff on, heavenly neck/shoulder/arm massages while peels and/or masks are setting, cinnamon-bun scented steam, cucumber smelling stuff over eyelids, moisturizer, etc. She also performed microdermabrasion somewhere in the mix of all this.

After a product spent it's allotted amount of time on my skin, it was gently and thoroughly wiped off with a warm patchouli (I think) scented towel. All the products felt and smelled great! The whole process was super relaxing.

I'm not gonna lie about the extractions: they hurt! But Amanda had her work cut out for her, and my skin feels much softer and cleaner! She does a lot of "soothe-y" stuff to your skin after extractions, so you don't walk out looking red.

I bought a couple of products she suggested, one of which is a natural lightening serum (i.e. no hydroquinone) for my stubborn sunspots (which I swear to god is already working!).

I also scheduled another facial with her in 6 weeks and plan to have them consistently. After all, I ain't gettin' any younger! :)

- Karen F, 10.27.10

Folks, if you haven't jumped on the Spa Week promotion then you are SO depriving yourself of some the opportunity to giving yourself a lil pampering at a great price!

I came to Balance the Clinic today for a 50 mins Swedish Massage for $50 and let me tell you, it was worth every penny! Nadia, a delightfully sweet and awesome masseuse took away all the knots and aches I had in my body. I've gone to many spas and have had many massages done before but I was so impressed with her skills I actually booked another massage appointment to see Nadia again next month.

Definitely request for Nadia if you visit Balance the Clinic because she is very passionate about what she does and I guarantee you won't regret the expense!

- Soozie H, 09.26.10

This was my first time here and I'm looking forward to coming back. The place is clean, the receptionist genuinely friendly, and my esthetician, Amanda, was there to greet me right away.

Amanda is great! She took such good care of me. She asked a couple questions and really listened to my concerns. The package I decided on allowed her to base all of the treatments on her personal judgement of my skin's needs. I just relaxed, which was easy with her help, and let her do her magic.

When all was done, my face felt AMAZING and was glowing. I think I was smiling for the rest of the day :)

- Elizabeth C, 07.29.10

I first would like to say this is the first time I have ever written a review on Yelp. I started at Balance day one as I live in the neighborhood. I have tried all the so called "spa" types in the Marina, Cow Hollow and Pac Heights and this is the best of all experiences. I see Krystal once a month for different types of facials and find her kind, thorough, and informative. There is no big sales pitch like in most places to sell product and the staff and owners are nice and professional. I recommend Balance to all my friends. I wish them nothing but the best.

- Jan R, 04.08.10

This was the one of the BEST clinics/ spas I've ever been to. The entire place was very clean and had a soothing ambiance that calmed me immediately. I was greeted by a very friendly front desk girl and was offered an assortment of beverages and fruits. I was seen promptly for a chemical peel with a delightful woman named Jessica who was very thorough with the treatment and helpful with advice on different products I could use for my skin type. Those products I purchased have worked wonders for me and I plan on a return visit to Balance soon!

- Liza Z, 03.18.10

I booked an 80 minute hot stone massage here with the Groupon deal. The waiting area is clean and modern, with complimentary water and fresh fruit. The receptionist was pleasant and everything ran on time. The gentleman who performed it was named Peter, I believe, and he was awesome. Best hot stone massage I've ever had. Holy crap! Parking: they validate for 90 minutes in the Webster and Lombard garage. Nice touch.

- Anne A, 03.14.10

My experience at Balance was nothing short of fabulous. It all began with the waiting room (I arrived early). The energy of that space is serene and peaceful. The hospitality was nice. I got to sip on a warm drink and read as I waited. After a long day in the cold this itself was perfect. I then received a colonic. My therapist, Lindsey, was very professional and present. She made me very feel comfortable. I left feeling lighter like I do when I know I had a good session. I then spent some time in the infrared sauna. Very relaxing. The staff was friendly, helpful and attractive. It looked like everyone there truly leads the lifestyle that the clinic promotes.

- Kaci R, 02.26.2010

I had my first ever Hydra colonic with Ria. I was definitely a little apprehensive about the procedure, didn't know exactly what to expect and if this would really 'work'. Ria obviously sensed my anxiety and took time to explain thoroughly what I would experience and again remind me of the many benefits. She was GREAT. I felt VERY comfortable in what some might find an uncomfortable setting. She talked me through the entire procedure. I was surprisingly relaxed, considering my previous anxiety and I did end of having great results. I was very happy and I left feeling clear and energetic. I will definitely go back!! Can't think of anything that I would change or suggest...the ambiance was calming, after care was provided/suggested and I was given the 'green' juice to enjoy post treatment. It was lovely! Ask for Ria!

- Lisa S, 02.22.10

This place is a gem! Off of busy Lombard Street, you would never know it is there. There is a public parking garage across the street. It is an oasis, you literally exhale once you enter the reception area. I had an oxygen facial that was amazing. My therapist was great- the right amount of information, a very soft manner, and so relaxing. The staff is very friendly and I am looking forward to going back for other services.

- Erin N, 01.10.10

I took the last week of 2009 off and was looking forward to some "me" time after a long year. I had a massage by Nadia & facial by Christel. Both did an excellent job and were very professional. The spa itself was uncluttered and clean. I like a spa that focuses on their services rather than a ton of money on their facility. I highly recommend Nadia & Christel!

- Monesa C

Just got back from an amazing facial peel at Balance. A friend recommended the clinic and their natural skin care line Cosmedix. I first had my skin analyzed through a special lamp/mirror which brings up the (scary!) sun damage and then had a peel to help to counteract some of the damage. Karin was amazing - knowledgeable, nice and had a great touch. The peel itself was gentle but effective without any downtime. I liked it so much I invested in the line (finding a natural, paraben free skin care line which works well can be a trick) and will definitely plan a repeat visit!

- Kirsten W, 12.08.09

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Balance the Clinic
3303 Buchanan Street, San Francisco, CA 94123
*In between Chestnut and Lombard
Tel: 415-440-4033

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